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Alchemira · Dispatch OS · 04 / 202612,471 routes optimised today
[01] / Last-Mile Operations Platform

Built for the messy business of last-mile.

Multi-tenant dispatch, multi-vehicle routing, structured proof of delivery, and billing reports that close the week clean. Built for 3PLs, regional couriers, and fulfilment operators who run real routes — not demos.

Free for 2 driversNo credit cardSetup in ~30 min
Multi-tenant from day oneNative iOS + Android driver appPhoto / Signature / GPS PODStructured exception reasonsCSV billing exportsUSPS address validationPer-customer scan workflows
Multi-tenant from day oneNative iOS + Android driver appPhoto / Signature / GPS PODStructured exception reasonsCSV billing exportsUSPS address validationPer-customer scan workflows
[02] / Field Report

Most delivery software is built for the brochure.
Yours runs in the rain.

The cost of a delivery operation isn’t the route — it’s everything that happens around it. Failed attempts. Bad addresses. Manual exceptions. Friday afternoon billing.

41–53%
of total
supply-chain
costs live here
Dispatch Bulletin · Filed 04/2026Page 1 / 3
  1. Incident
    IR-104

    Stop attempted, no entry.

    Driver arrives, building is locked, recipient unreachable. Package goes back on the truck. The hour is gone — and so is the route plan.

  2. Incident
    IR-217

    Address was wrong from the start.

    A bad import from a client feed pushed a non-existent address into the dispatch. Nobody caught it until the driver was standing on a corner.

  3. Incident
    IR-389

    Friday billing, eight tabs deep.

    Order data here, exception notes there, fees in a third spreadsheet. The week closes when the spreadsheet finally agrees with itself.

Filed by Dispatch · K. MoralesAction required
[03] / The Console

Six modules. One console. No add-ons.

Everything a 3PL or regional courier needs to run last-mile, included at every tier. No marketplace, no extension fees, no surprise upgrade gates.

MOD-01Included

Route Builder

Map-based with lasso selection, shift-range select, and auto-clustering by terminal, customer, and geography. Time windows, capacity, toll/highway/ferry avoidance — configurable per route.

MOD-02Included

Driver App

Native iOS + Android. Offline queue. Photo, signature, GPS, and consignee in one tap.

MOD-03Included

Multi-Tenant

Each customer account isolated end-to-end: services, rates, scan profiles, webhooks, reports. One dispatcher view across all of them.

MOD-04Included

Proof of Delivery

Photo + signature + GPS + consignee + notes + timestamp. Stored at capture, not later.

MOD-05Included

Exception Reasons

Seven structured categories — customer not home, wrong address, refused, damaged, access, weather, other — with driver notes. Reports answer why, not just that.

MOD-06Included

Billing Reports

CSV export by customer, date range, status. The week closes without spreadsheet surgery.

[04] / The Operating Loop

One day on the route.

Every step of the loop, in one platform — from order intake at sunrise to the billing report Friday afternoon.

  1. 0107:42

    Orders arrive

    API, CSV upload, or order entry. Each order lands under its customer account with the right service, rate card, and SLA.

  2. 0208:10

    Routes optimise

    Lasso, cluster, optimise. Time windows, capacity, terminal grouping, toll/highway/ferry avoidance — applied at the route level.

  3. 0308:30

    Drivers depart

    Native iOS + Android. Offline queue, push notifications, structured scan workflow, recipient details.

  4. 0413:48

    POD captured

    Photo + signature + GPS + consignee + notes + timestamp at delivery. Visible to dispatch the moment it lands.

  5. 05Friday

    Week closes clean

    Billing report by customer, date range, status. On-time variance in minutes. CSV export. Email to the client.

[05] / Who runs it

Built for operators who move actual packages.

Four operating shapes. One platform. Configured per customer, run from one dispatcher view.

Manifest
M-001
Lane
TERMINAL → DOORSTEP

Regional Couriers

Local same-day and next-day courier operations running 20–500 drivers across one or many terminals. Built for the loop you actually run.

Multi-terminalSame-day SLAsPer-driver routing
Manifest
M-002
Lane
CUSTOMER A · B · C → END USER

Third-Party Logistics

Multi-tenant from day one. Each client account gets its own services, rates, scan profiles, webhooks, and clean billing exports.

Multi-tenantPer-customer billingWebhooks per client
Manifest
M-003
Lane
WAREHOUSE → CONSUMER

Fulfilment & E-commerce

Fulfilment operators running outbound from warehouse to door. Pick to POD without breaking the chain of custody.

Address validationPOD captureCSV / API in & out
Manifest
M-004
Lane
PHARMACY · GROCERY · ALCOHOL → DOOR

Specialised Delivery

Regulated and high-touch deliveries — signature POD, age verification, photo evidence, structured failure reasons.

Signature + IDCompliance-readyException reporting
[06] / Field Note
Filed
03 / 2026

Source
Operations Lead
Regional 3PL
We were running three customer brands through one tool that pretended to be multi-tenant. Friday afternoons were spreadsheet archaeology. Alchemira closed the week in twenty minutes — by customer, by lane, with the exception notes already attached. The tool finally matches how we actually operate.
Operations Lead
14-driver regional courier
[07] / Tariff Schedule

Priced like shipping, not like SaaS.

Hybrid base + per-order. Overage steps down as volume grows ($0.010 → $0.007 → $0.005). The Growth tier ($299/mo, 20,000 orders) is where most regional couriers settle.

F-00
Free
$0/ forever
Up to 2 drivers

Real product. No credit card.

Start free
S-01
Starter
$99/ month
5,000 orders included

For small ops finding their feet.

Pick Starter
Recommended
G-02
Growth
$299/ month
20,000 orders included

Where most regional couriers settle.

Pick Growth
S-03
Scale
$799/ month
75,000 orders included

Multi-customer, multi-terminal volume.

Pick Scale
E-04
Enterprise
$2,000+/ month
Custom volume

Dedicated terms, SLAs, and integrations.

Talk to sales
Manifest of inclusions
CapabilityFreeStarterGrowthScaleEnterprise
Multi-tenant architecture
Native iOS + Android driver app
Photo / Signature / GPS POD
Structured exception reasons
CSV billing exports
Per-customer scan workflows
USPS address validation
Production / test environments
Dedicated success manager
[08] / Dispatch this

Run the loop in one place.

Multi-tenant dispatch, real-world routing, structured POD, clean billing. Free for the first two drivers. Set up in about thirty minutes.

Free tier
Up to 2 drivers · forever
Setup
~30 minutes
Pricing
Hybrid base + per-order
Built for
3PLs · couriers · fulfilment
Support
Real humans, not tickets
Available now · Field Edition 2026